How to add a New Customer in Shopware 6

In Shopware 6, managing your customer base is a fundamental aspect of running a successful online store. This guide will walk you through the steps to add a new customer to your Shopware 6 administration panel, enabling you to build and maintain strong relationships with your clientele.

Step 1: Accessing the Customer Management Section:

1. Log in to your Shopware 6 administration panel.
2. Navigate to “Customers” in the main menu.

Step 2: Adding a New Customer:

1. Once in the Customers section, click on the “Add customer” button.
2. Fill in the required information for the new customer, including:

Mandatory fields include:

First name, last name, email addresses, customer group, sales channel, payment method and customer number in the Account section.

First name, last name, street, city, and country in the addresses section.

3. You can fill in address details such as the customer’s billing and shipping addresses.
4. Save your changes.

Step 3: Optional Settings:

1. In the customer details, you can customize additional settings such as:

   Newsletter subscription: Specify whether the customer is subscribed to newsletters.

   Language: Set the preferred language for the customer.

2. Save your changes.

Step 4: Review and Confirm:

1. Double-check the entered information to ensure accuracy.
2. Save the customer details.

Step 5: Inform the Customer:

1. Optionally, you may want to notify the customer about their new account. Consider sending a welcome email with relevant information.
2. Use Shopware’s built-in email templates or customize your own to provide a personalized touch.

Conclusion:

You have successfully added a new customer to your Shopware 6 store. This allows you to build a comprehensive customer database and enhance your customer relationship management. If you encounter any issues or have specific questions, refer to the Shopware documentation or seek support from the Shopware community.