Shopware 6 custom entity deletion on order status change

When working with custom entities in Shopware 6, you may encounter a situation where a custom entity that is linked to an order via a foreign key (order ID) gets deleted when the order status changes. This issue can be particularly concerning if the custom entity contains important data that should not be lost during a status update.

Cause 

Deleting occurs because the custom entity is directly tied to the order ID. When the order status changes, Shopware may not recognize that the custom entity should be preserved, leading to its unintended deletion.

Solution to Prevent Custom Entity Deletion in Shopware 6

To prevent the custom entity from being deleted when the order status changes in Shopware 6, the following solution can be implemented:

Step 1: Add order_version_id in the Custom Entity

Include an additional field in your custom entity to store the order_version_id. This allows the custom entity to track the specific version of the order it is associated with, rather than just the order ID.

Step 2: Save the Base Version ID Along with Order ID

When saving the custom entity, ensure that the base version ID of the order is also stored. This ensures that even if the order status changes, the custom entity remains tied to the correct version of the order.

Conclusion

By adding the order_version_id and saving the base version ID alongside the order ID, you can safeguard your custom entities from being deleted when order statuses change. This ensures data integrity and consistency within your Shopware 6 environment. If you encounter any further problems, it may be necessary to investigate further or seek assistance from a professional Shopware agency. Our full-service Shopware agency is designed to address complex issues and optimize your eCommerce setup, so don’t hesitate to reach out for additional support. Hire a Shopware developer to keep your Shopware environment updated and regularly checking for issues.